ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid leadership team, great work life balance

Cons

Lots of reorgs, letting talent senior leaders go and disbanding impactful teams. Very siloed

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

a lot of learning opportunities and excellent culture.

Cons

technical support can be stressful and you will need to know how to manage your time effectively to succeed.

Viewing 328 - 330 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.