ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good products, office amenities were nice, people generally were smart and easy to work with.

Cons

Terrible middle management, increasingly high turnover of long time employees and unrealistic targets/goals

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The overall sentiment for ServiceNow's future is bright. The AI is really good and the partnership with Nvidia shows big promise.

Cons

Some business units will come under pressure and there is a risk of internal conflicts.

Viewing 382 - 384 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.