ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 14, 2025

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great culture. Great support from management. Collaborative environment with with manager coaching. Great work life balance

Cons

slow career progressions which means slow salary growth

4.0
Nov 13, 2025

Best Work/Life Balance

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, pay, and remote environment offered (depending on position and proximity to onsite locations).

Cons

Feels like departments are siloed. Never-ending organization structuring,

5.0
Nov 13, 2025

Best career decision

Recommend
CEO approval
Business Outlook

Pros

Work-life balance Collaboration opportunities Learning opportunities

Cons

None at this point, still on happy pills with SN, best place I have ever worked at!

Viewing 406 - 408 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.