ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 19, 2025

No culture

Recommend
CEO approval
Business Outlook

Pros

Bonuses, RSUs, Hybrid work mode, technically unlimited PTO(but not really)

Cons

NO WLB!! NO diversity - 90% are Indian. NO pay for overtime! NO Team Culture! Onboarding is a joke!

4.0
Oct 18, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Motivated work force Growth Good pay

Cons

Growing pains Changing mid manager strategy

Viewing 463 - 465 of 5,734 Reviews

Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.