ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 6, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

Hybrid, 2 days in office Amazing culture WLB isn't terrible Very good place to start early career Pay is decent

Cons

I can't think of much

5.0
Oct 6, 2025

Continually challenging, and continually learning & growing!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Culture is incredible, with a clear set of values and expectations to live by - Continual opportunity to push yourself - Rewarding environment if you push yourself

Cons

- With the hyper growth, some duplication of effort and some challenges in communicating top priorities. Constant change

5.0
Oct 6, 2025

Great company, rapid growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, lots of opportunities for personal growth.

Cons

Pace of growth stretches reosurces.

Viewing 493 - 495 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.