ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 27, 2019

Fast Growing and changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great - people are connected and happy to support each other.

Cons

Due to the fast pace change it is difficult to keep up to date with what is happening.

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ServiceNow Response
6y
Yes, we are growing fast, and we're glad you're a part of this terrific journey. We'd suggest making sure to focus on your core set of critical priorities and to reach out to your colleagues for an assist when you need it. As you know, we believe in "winning as a team" - collaboration and connection can help when things are moving so fast.
4.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great people, great product, great customers

Cons

Getting a bit middle management heavy

avatar
ServiceNow Response
6y
Thank you! As a client director, you're with customers every day, and we appreciate everything you do to drive a successful journey for them. We agree with you - our customers' success leads to our success! P.S. We hope you like the new Chicago office space!
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Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.