ServiceNow reviews

4.1

79% would recommend to a friend

(5,737 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,737 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO, benefits, and you only have to work 10 hours a week. Once you figure out how to game and cheat the system, hitting quota is easy. Seeing people get out of the ADR role seems like they're opening up their career to more possibilities.

Cons

Never have I seen an office filled with more incompetent leadership. I think only 1 has any real sales experience. Some of senior ADR manager grew up cheating the system for meetings, so now they teach of all of their ADR's how to game the system. You can't blame the new people but I feel bad for this being our first or 2nd work place experience. Advice for any new hirer: Make "Phone calls" and spam emails then log these into the horrible, home-grown CRM in order to hit your activity requirement. Then do what everyone else does and towards the end of the month -HOUND your field reps to give you free "meetings" you can log-into SURF. This is how everyone hits quota. There is no such thing as quality here, it is only quantity. We're talking about a company that makes $2.6 billion in Revenue. If you throw in garbage into the CRM, no one cares, especially the managers. As long as you hit your number, the managers hit their number, we're all happy!

5.0
Mar 5, 2019

Amazing work being done here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenged everyday. Engaging. Stimulating.

Cons

Can't think of one at the moment

5.0
Mar 1, 2019

PSm

Recommend
CEO approval
Business Outlook

Pros

Competitive Salary. Young Sexy company. Good office facilities

Cons

Manager stacked over the manager. Not a lot of time to do actual work, due to the fact that you have to provide reports about everything so Management looks good when having meetings with higher management.

Viewing 5146 - 5148 of 5,737 Reviews

Glassdoor has 6,675 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.