ServiceNow reviews

4.1

79% would recommend to a friend

(5,734 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,734 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 11, 2019

Senior Solutions Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rapidly growing exciting company. Great culture. The senior management is very interested in hearing your opinions and forming the culture, vision, and mission for the company. Everyone across the management gave the same clear message and guidance. Great colleagues, very highly motivated.

Cons

Very long work hours for solution consultants. I was working in the Japan office, and the work seemed to never end. Growing too fast to catch up wit the internal needs, however, the management always wants your honest feedback

4.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Innovative Product/Platform company. Please love working for this company, and want to be associated to ServiceNow, as it is one of the fastest growing company in the SAAS industry.

Cons

No free lunches like many Bay Area Companies

3.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company, people as they value their employees in pay and provide excellent benefits. It is a very friendly work environment where many bright minds come together and communicate with ease.

Cons

The enterprise architecture has outgrown itself over the years with loads of tech debt. Their version control, testing and CI framework is very antiquated and needs a lot of modernization to reduce frequent headaches. Security and restrictions to prevent outside teams from doing direct commits to other teams codebase is a must. To their benefit I am sure they have combatted this issue by now.

Viewing 5167 - 5169 of 5,734 Reviews

Glassdoor has 6,672 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.