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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      4.0
      Jul 19, 2018

      Life in the fast lane

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great platform, great people, perks and vision. The organisation has been massively refreshed since the appointment of John as CEO, and along with Pat Wadors the direction both by putting the customer at the centre of everything we do and your career path in your own hands it really is down to the individual how well you do!

      Cons

      The fast pace of the company does mean that you run the risk of burnout. ServiceNow attracts the best talent and as a result if you are not prepared to step outside your comfort zone you will get left behind. Need to look at some managers who think they’re above the company ethos and like to think that because of their experience they can bully those below them, but this is a rarity.

      5.0
      Jul 19, 2018

      "Best job of my career"

      Senior director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Accessible leadership with a great vision, strategy and action plan to get us to the next phase. *Purpose-driven, authentic and transparent culture focused on diversity, inclusion and belonging. *Performance-driven with clear metrics for success. *Empowerment to "own" your career. *Flexibility and work/life balance.

      Cons

      *Fast growth has created some organizational and operational complexity; sometimes hard to know who's doing what.

      4.0
      Jul 18, 2018

      I love it here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a mid-level executive, I feel empowered to make decisions and work with with everyone within the company. Executives are generally approachable and open to ideas. The company has a very direct approach to communication which I love!

      Cons

      It's extremely fast paced and it's hard to keep up with the growth of the company.

      Viewing 5218 - 5220 of 5,730 Reviews
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      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.