Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 808 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 444 reviews)); "Great people and a lot of learning" ((in 413 reviews)); "Benefits are good and fair" ((in 394 reviews)); "Good pay and stock performance" ((in 257 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 172 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

Ciudad de México , Guadalajara , Mexicali , Chilón , San Luis Potosí

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ServiceNow

ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Oct 24, 2017

Marketing Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great management and great supportive teams. Hyper fast growth with lots to do .

Cons

Your typical growing pains.

5.0

Oct 24, 2017

Great company

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Good policies, training, communication, etc. Very employee and customer focused, always striving to evolve, do better and be better. Many opportunities for growth.

Cons

None that I have experienced or know of at this time. I have thoroughly enjoyed me experience and look forward to many more years

2.0

Oct 24, 2017

Decent company, impacted by office politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company leadership is open and honest, quarterly company meetings have a lot of information and updates on where the company is and what future plans are Working remote is allowed and never has been an issue. Quarterly bonus and stock options. Fully stocked kitchens with a lot of food options.

Cons

Fast growing company, which results in lack of training/communication. Extremely cliquey work environment, career advancement impacted as a result. "Unlimited time off" mentioned in the benefits is followed by "we cannot take more than 15 days per year" from managers on day 1. Aside from working remote capabilities, work/life balance is terrible. Expected to be working at all times, negative feedback if emails aren't answered late at night/early in the morning.

Viewing 5329 - 5331 of 5,713 Reviews

Jobs at ServiceNow

Account Executive – CRM & Industry Solutions (Enterprise, New Business)

México

View job