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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,713 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Oct 20, 2017

      Solid fast growing company

      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Fast growing company with a lot of opportunity * Passionate user and customer base * They truly do put customers first and what made me love this company * Great travel opportunity * High performance is valued

      Cons

      * Fast growing is also a con - training could use some improvement * Hard to get noticed in such a fast paced environment - You have to be highly visible or you will never make it (even as a high performer) * Products are very siloed and many wished that product teams would work more closely

      1.0
      Oct 19, 2017

      IT is cutthroat and people are fired if they aren't liked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company itself is awesome!

      Cons

      Don't work in IT. Lower bonuses, expected to work every weekend, vacations are denied! If they don't "like" you, no opportunity to transition somewhere else, you are just fired even though it may not be a good fit and you may be valuable in another function. They will keep you in the same function, torture you, and then be told you are fired. Favoritism and hypocrisy on what managers can do versus employees.

      1.0
      Oct 18, 2017

      Too much politics and immaturity

      Security
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gym Beer bash, Kitchen stack with free stuff Stocks

      Cons

      Politics at all level. Hiring Non-techincal managers for technical roles. Also not hiring mature people with good experience. Well, not lot of good candidate apply to Servicenow in the first place. People keep on leaving which results in a limbo for others who were working with them on projects and now in turn have to wait for new guys to fill in. No imagination in employees as compare to other Silicon valley tech companies. Management keep on buying products from vendor that no one wants and no one will use in the future. Employee suggestion are not considered and if voiced opinion strongly you will be chastised for that.

      Viewing 5335 - 5337 of 5,713 Reviews
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      Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.