ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jun 1, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Upside in opportunity for business process automation

Cons

Unstable employee confidence for long term job relevance

4.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

ServiceNow (SN) PS Leadership is very experienced and generally treats their field staff as professionals. Delivery Managers are allowed to manage the accounts to insure customer satisfaction.

Cons

SN Leadership needs to listen more to the field managers with regards to tools set used and staffing requirements. The use of "pools" for resources based on practices works but the field managers need to have a greater voice in projects assignments.

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Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.