ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Great product, great people to work with. Really innovative customers. Great compensationI. I love my job! This is the right place and right time. People really go out of their way to help on another and customers out.

Cons

ServiceNow is not for everyone. You really need to bring your A game and a can do attitude. If you are looking to coast and work 10 am to 4 pm, go someplace else.

4.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Great people even though most interaction is remote, culture and loyalty are strong. Type A players, the fixers and go-getters are the type that thrive within the organization. Onboarding process is amazing. Well organized, convenient, impressive onboarding sessions, cool welcome packet to make you feel like an immediate part of the team - you feel proud to work here!

Cons

"Who you know" is what may make/break your transfer/promotion chances. A lot of choices seem to be made based on who has worked with whom in the past. No 401k match which is disappointing. No set PTO which means some take advantage and some are lucky to get a 3 day weekend.

Viewing 5401 - 5403 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.