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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,712 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      May 11, 2020

      Tremendous growth, great culture

      Director, operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has been growing organically 30+% for the past few years and seems to have the means to keep it up for the near future. A new CEO has injected a whole other level of energy and focus on opportunities. The culture is very much people focused; I've been super impressed by how proactively the management team responded to the COVID situation and the recent commitment to no layoffs this year. Pay and benefits are generally competitive. I'm working with lots of smart, motivated people.

      Cons

      Typical growing pains; some legacy people and systems that need to figure out to scale to support the company for the longer term. Running out of space for all the new hires, although they are building a new office at HQ and who knows how many people are going to work full time from the office after COVID eventually subsides, LOL

      5.0
      May 7, 2020

      LOVE the culture, the solutions and the customers

      Senior solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing offerings that are extremely relevant to all organizations around the world. - Awesome people to work with. Super supportive and also tons of fun to be around! - Incredibly loyal customer base that loves the company as much as we do and this makes my job so enjoyable!

      Cons

      - Not really a con for me but maybe for others. The learning curve can be steep and the speed of innovation is not slowing down so it can only get worse. That's the "burden" of working with such a dynamic platform!

      Viewing 5425 - 5427 of 5,712 Reviews
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      Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.