ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 5, 2016

Fast-Growing Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the fastest growing cloud software companies in the industry. Performance based culture so high performers are rewarded exceptionally well.

Cons

Must be comfortable "building/driving" this is not a culture for passive people who just want to blend in.

4.0
Oct 3, 2016

Great ride

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Exciting project - Great people on the team - Manager usually fair - if you have to work many extra hours - potentially get time in lieu (at manager's discretion)

Cons

- Can be stressful at time - Work/life balance can be challenged but see point 3 of Pros as a mitigator

5.0
Sep 28, 2016

Company on the move - performance based culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Passionate customers, great product and a very competent senior leadership team. I was particularly very impressed with Frank on the clear direction he has set to grow the company. Also, there is not a lot of political b.s. and you are rewarded for performance. This may just be me - but I appreciated that management treated everyone like responsible adults that know why they are there and not have soppy posters or other touchy feely initiatives.

Cons

Tends to be overly analytical sometimes and takes a long time to make a decision. This can be frustrating if you know from past experience that something will work but still have to spend a lot of time justifying the decision.

Viewing 5452 - 5454 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.