ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 28, 2019

Rewarding experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

John Donahoe is a fantastic leader. He is inspiring and business driven. Colleagues are in the top of their game. Love the fast-paced, high growth environment.

Cons

Health insurance is not good at all- high premium but low coverage! 401k matching is ridiculously low. Hit and miss in management.

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ServiceNow Response
6y
Thanks for your review and suggestions!
3.0
Sep 9, 2019

Great place to work but...

Recommend
CEO approval
Business Outlook

Pros

Great history, great customer satisfaction, great products to come

Cons

Still having pure IT image.

4.0
Aug 30, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

Amazing growth, career development, great people

Cons

focused mainly on the US despite the talking about global mindset

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ServiceNow Response
6y
Thank you! Appreciate the reminder on a global mindset. Especially important as we continue to grow.
Viewing 5467 - 5469 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.