ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 19, 2019

Standout

Recommend
CEO approval
Business Outlook

Pros

Great company with excellent tech and culture

Cons

Normal growth pains associated with high growth companies

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ServiceNow Response
6y
Thank you for taking the time to leave a review. It looks like you've moved on from your ServiceNow journey. Thanks for having been here and we wish you the best!
4.0
Aug 11, 2019

Good culture, better product

Recommend
CEO approval
Business Outlook

Pros

A big motivating factor at Servicenow is the product and how much customer's like it. The overall culture is OK, with some folks willing to lend a helping hand to ensure a good flow of communication vs. sometimes where you are completely left in the dark. A fairly relaxed work environment but sometimes things can get pretty fast.

Cons

Too much middle management obstructs the junior employees from experimenting new and innovative ways of doing work which can cause some resentment and frustration

5.0
Aug 8, 2019

Oncampus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work culture in service now is awesome

Cons

Food is not that good

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ServiceNow Response
6y
Thanks for your thoughts!
Viewing 5473 - 5475 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.