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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,682 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Nov 13, 2014

      In the Drivers Seat

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work atmosphere, great pay, very flexible PTO policy. Very fast pace , very challenging but very rewarding work. While many people would complain about the pace and difficulty level of the work you are given, this is what it feels like to be in the drivers seat. Your ideas are considered and you are always encouraged to try new things and suggest improvements to the processes currently in place.

      Cons

      Work/life balance can be challenging at times, there is no plan in place for cost of living raises.

      1.0
      Nov 8, 2014

      High pressure, lots of stress, very demanding, burns you out

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is above market rate, although they are smart with the stock options and you have to stay a year at least to cash in some of the shares (a way of keeping people on board who would otherwise leave even before a year)

      Cons

      Extremely stressful and demanding job, long hours include more weekends than they should, continuous shortage of staff due to recruitment can't keep up with the growth of customer base, not compatible with family life at all, and burns you out fast. Some teams have less pressure than others, and people do not tend to stick around very long in the teams where the pressure and stress is the worst. The management refuses requests of moving teams internally unless someone is already working there for 1.5 years on average (long time to stick around if someone is burning out). Despite opening up locations internationally, they do not promote/allow transfer to other locations. Possibility for any sort of promotion is very restricted, they prefer that people stick around in their role for years, no matter how good they are (at least in Europe this is the situation).

      3.0
      Nov 5, 2014

      ServiceNow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      one of the fastest growing cloud companies in existence.

      Cons

      immature, no work life balance

      Viewing 5590 - 5592 of 5,682 Reviews
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      Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.