ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
May 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Snacks in the cafeteria, food on friday. Self driving working. Management doesn't micro-manage Lots of room for personal growth. Tremendous amounts of knowledge to be gained

Cons

Management can be indecisive, but these are usually small things that don't matter too much. Everybody has a lot on their plates due to the incredible growth. Which is a good thing!

5.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Expect the best, you need the best...ServiceNow enables its PS team to actually innovate and meet customer need instead of locking you into what you can't do..quick path to development work both in the field and on the platform

Cons

time cards, time cards, time cards.. have to account for all hours worked but its expected being a public company and having to account for the bottom line..sometimes you just want to 'geek out' and worry about the paperwork later... but business is business

1.0
Apr 21, 2013
Recommend
CEO approval
Business Outlook

Pros

-Company has a lot of money to spend and rewards well (especially for sales) -Technology is interesting and relevant

Cons

-Terrible internal processes in place. No true CRM or way to manage sales cycle -Onboarding of new employees is an absolute joke. HR is practically non-existent -Internal politics are heavy. Like high school all over again

Viewing 5653 - 5655 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.