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      ServiceNow

      Engaged Employer

      ServiceNow reviews

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      4.1

      81% would recommend to a friend

      (5,669 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Nov 10, 2019

      People who wants to work for top software company should seriously avoid Servicenow.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only good thing is RSU and facilities. Share prices has increased drastically over last couple of years.

      Cons

      1. India development center is support center of USA. 2. Technically incompetent managers from the USA are running this company. Do not join Virtual Agent team in India, people running the team has zero technical knowledge. 3. Bootlicking is the only way to get promotion. 4. Architecture is very old, noone uses outside company. 5. There is no clarity about career development plan and levels. You can find 4 years experienced lateral hire having higher level than 8 years experienced existing employee. 6. If you work there for more than 2 years you become unemployable.

      2.0
      Apr 13, 2019

      Unbridled cronyism

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Platform based solution set. Strong customer base.

      Cons

      Current CEO has produced a "Lord of the Flies "work environment.

      2.0
      May 24, 2018

      Strong potential company, but extremely poorly run

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock price has been going up significantly

      Cons

      Very poorly run. All the long term employees think they are gods and know everything about technology even though they are trying to build things that have existed for a decade. Old tech, old mentality.

      Viewing 58 - 60 of 5,669 Reviews
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      Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.