ServiceNow reviews

4.1

81% would recommend to a friend

(5,685 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Apr 23, 2026

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance is good

Cons

leadership is becoming kinda toxic

4.0
Apr 22, 2026

Good company to work

Recommend
CEO approval
Business Outlook

Pros

* Good perks, facilities * Office infrastructure is good * Work culture is good in some team

Cons

* Work life balance is taking dip. * Work life balance varies team to team very widely * Platform based application development require good amount of time to get comfortable with.

Viewing 82 - 84 of 5,685 Reviews

Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.