ServiceNow reviews

4.1

81% would recommend to a friend

(5,688 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 15, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Fun job with many opportunities.

Cons

Keeping up constant technological advancement and innovation.

3.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB Employee wellness Benefits and Culture Management had a clear vision

Cons

The management wants company to be everything, tick every box, focusing on breadth and forgot about depth. New leaders came from Salesforce, with leader comes with an agenda to prove something. People became numbers and bought so many AI companies by eliminating some roles. Now its not a great company to work for!!

Viewing 97 - 99 of 5,688 Reviews

Glassdoor has 6,624 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.