ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 29, 2026

good company, good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people willing to help and support you well organized and run company motivational CEO

Cons

sales success is highly dependent on having a territory that spends money

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefits package and flexibility

Cons

Very toxic atmosphere I left due to this. Microaggressions and bullying. Many senior female leaders bullying their assistants hence turnover very quick. CEO always mentioned Zero redundancies but these are regular events but employees sign settlement agreements so these do not have to be marked as redundancies.

Viewing 235 - 237 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.