ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a big company with good benefits and wlb

Cons

Big company politics plays a large role in day to day.

3.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary and RSU refreshers every year

Cons

Benefits getting reduced every year. Company is extremely focused on growth, employee well-being is thrown under the bus. Yearly hikes have been reducing since last 3 years continuously.

4.0
Jan 9, 2026

So good so far

Recommend
CEO approval
Business Outlook

Pros

Great for remote employees. You can work from anywhere

Cons

Salary are not matching market standards

Viewing 286 - 288 of 5,713 Reviews

Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.