Does ShopRunner pay their employees well?

According to anonymously submitted Glassdoor reviews, ShopRunner employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ShopRunner. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ShopRunner?

64% of ShopRunner employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShopRunner 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ShopRunner?

Software Engineer (6) , Director (2) , Senior Software Engineer (2)

What are the pros of working at ShopRunner according to real employee reviews?

"Some great people" ((in 9 reviews)); "good work life balance ... get your work done and go home." ((in 8 reviews)); "Nice coworkers" ((in 6 reviews)); "The leadership team is constantly fine tuning our approach to evolve in the current market conditions." ((in 5 reviews)); "Leadership is accessible all of the times and open to questions and feedback;" ((in 5 reviews))

What are the cons of working at ShopRunner according to real employee reviews?

"Need to focus on team management as well" ((in 3 reviews)); "Bad communication" ((in 3 reviews))

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ShopRunner

Part of FedEx

ShopRunner reviews

3.5

64% would recommend to a friend

(74 total reviews)

Claude Russ

34% approve of CEO

52% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.6

Culture & values

3.4

Career opportunities

3.1

Senior management

ShopRunner has an employee rating of 3.5 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShopRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Sexual orientation

Disability

Veteran status

Reviews by job title

74 reviews

1.0

Apr 28, 2017

Arrogant and inexperienced management and lack of focus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team on the ground is hard working and collaborative.

Cons

Complete lack of transparency from management Lack of direction and focus All execs are new and most are inexperienced in e-commerce Very top heavy company, lots of unfocused ideas at the top without a team on the ground to execute Lack of vision Lack of employee support

ShopRunner Response

Really disappointed to hear about your experience with us and certainly not indicative of what we're setting out to build. With a new leadership team, the focus is coming as the new groundwork is set -- sorry to hear you weren't able to be with us as we made the changes related to championing employee growth at every level and setting out to execute against our new product roadmap. The restructuring of our San Mateo office also made for some bumps as we moved headquarters to Chicago. Wishing you the best in future and only sorry we weren't a more positive place for you while you were here.

2.0

Oct 18, 2016

Solid e-commerce startup, with unique business prospects

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dynamic Environment, Challenging, Diverse cast of developers, many opportunities to contribute across the stack

Cons

Occasional short project deadline (start-up culture), small team size, split development team (offices on both east and west coast)

4.0

Mar 22, 2016

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Business has lot of potential. Good work/life balance and great teams to work with.

Cons

In recent times, there hasn't been enough challenge in work for tech teams.

ShopRunner Response

We want to go from "good" to *great* so we're thrilled you think there's potential and look forward to having you on the journey to downright FANTASTIC. And the challenge will keep coming!

Viewing 49 - 51 of 74 Reviews