Management does not know the target they would like to achieve. Hence cannot provide KPI for most of the staffs. No clear career progression, very hard to go for higher rank despite achievement and years of experience working in Shopee.
HR is not doing their part to improve our working condition, they keep hiring people but the desk did not increase desk space as fast, I can forsee we will be cramping everywhere after Covid ends.
HR is does not allow feedbacks and cannot handle criticism. They closed the company group chat because too many people complaint in it. But they did not address to those complaint or even respond to the complaint within the group chat, of course people will be complaining. Now they closed it, all the complaints that can be settled internally will be open to public in Glassdoor / jobstreet etc.
They are also very slow in hiring process even for urgent positions. Whenever we refer our friends in they did not even responded to our request and rejected. Even friends who previously worked as sellers in Shopee also failed their first screening for urgent position.
Pay is definitely on the low end. For current employee you can try to search for the same task and being offered better pay somewhere else.
There is no increment of annual leave even after working here for years.
Biggest favouritism is where Ian only focus on BD and Marketing. BD team at times can make mistakes costing the company up to 100K++ losses but was not penalized or taken action upon. Promoting a culture of "no big deal" making such mistakes from their end.
They have L&D department but its useless as we are deeply understaffed and managers will not approve you to go for any training.
