Shopee reviews

3.7

68% would recommend to a friend

(8,301 total reviews)
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Chris Feng

61% approve of CEO

61% positive business outlook

Shopee has an employee rating of 3.7 out of 5 stars, based on 8,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

- Good Food at Pantry - Party with young colleague on Friday

Cons

- Forced to work an average of 12-14 hrs per day (28hrs shift during peak campaign day such as 9.9, 10.10, 11.11) - Toxic and political environment (especially with lack of system and competitive young employees) - No sense of direction and overworked - Alarming high turnover rate - Given warnings for refusing to work overtime (till 3am) and during weekends - No training & lack of guidance provided. Expected to know everything from day 1, and would be hold accountable for not knowing something that you are unaware of.

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Shopee Response
6y
Hi former employee! First of all, thank you for your hard work and contribution during your time at Shopee. We are sorry that you have had a difficult time here. The points you raised are extremely alarming to us because we definitely do not promote forcing employees to work overtime and even giving warnings for refusing to do so. It is a matter that we would like to look into seriously. If you would like to help us by providing more information on what you have gone through, please drop us an email at hr.experience@shopee.com. Our team will be there to listen. Once again, we are appalled and we apologise for making you feel this way. Wishing you all the best in your future endeavours!
3.0
Jan 13, 2020

Good benefits but a bit hectic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young and energetic environment. Nice pantries and regular parties.

Cons

Too many projects and too many people and stakeholders to communicate. 90% jobs are ad-hoc.

2.0
Jan 10, 2020

Having an elitist mentality despite being a startup/young company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No office politics, everyone is generally nice

Cons

Throw away all your pre-conceived impressions of Shopee out the window. Fancy new office, gym, fully stocked pantry etc.. Once you take that away, Shopee is nothing but a company that micro-manages its staff, over-working them, stingy when it comes to compensation and extremely elitist when it comes to hiring. The first thing they consider is if you have upper tier honors/from local uni or not. They are not like this initially. I think they need to re-evaluate their position and stop sticking their heads up in the clouds. I have friends that were rejected from Shopee, simply because they do not go to a local university. They would much rather hire a fresh grad from a local uni. Secondly, career progression is vague. There is no clear charted path for you from your manage despite discussions. Performance review is based on arbitrary ratings and KPI's were not clearly defined. Thirdly, there is no work life balance. Half days on major holidays (CNY etc) is subjected to Manager's approval. And half days are from 3pm onward. If you were to take leave, its equivalent to an entire day off. 0 flexibility. The style of working as well, is very very very micro. Weekly lengthy reports done on Powerpoint slides (smh) and having meetings with CEO every single week. You would expect a company that is supposedly made up of young millennials to function a little better, but its working like a giant local SME lol

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Shopee Response
6y
Hi current employee, thanks for taking time out to leave us a review. We are sorry that you felt this way while working here at Shopee. We take employees' feedback very seriously because we care and want our staff to be happy working here. There are too many points for us to address here and we are really keen on having a discussion with you offline. Feel free to drop us an email at hr.experience@shopee.com and our HR Manager will reach out to you from there. Lastly, thank you for sticking by with us despite having a difficult time! We hope that we are able to work things out together!
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Glassdoor has 13,231 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.