Shopee reviews

3.7

68% would recommend to a friend

(8,291 total reviews)
avatar

Chris Feng

61% approve of CEO

62% positive business outlook

Shopee has an employee rating of 3.7 out of 5 stars, based on 8,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Free breakfast, dinner and snacks Lots of events and trainings

Cons

- Some teams are good, but some teams are awful. What you do is largely different from what they mentioned in the JD, which is quite disappointing. Some managers don't really know how to lead a team or understand the business well. - Your day ends after 7 pm. If you want to get free dinner, you have to stay later. - This company is full of people from PRC and most of them speak terrible English. They speak Chinese everywhere so you may feel isolated since you don't know what they are talking about. BTW most managers are from PRC. If you love PRCs, this can be a good place for you.

avatar
Shopee Response
7y
Dear Software Engineer, We truly appreciate you taking the time to give us feedback . We truly appreciate you taking the time to give us feedback, and can only imagine how frustrating the interactions with our supervisors are for you. It is true that we hire many people from Mainland China, but we also believe that employees should voice out their opinions or communicate with their colleagues about such issues. That said, we would like to understand your pain points, and hopefully open an investigation with regards to the team and people you were working with. Would you like be open to a confidential conversation with our HR representative? If you're willing, please send us an email [hr.experience@shopee.com] and we will take it from there. Thank you.
2.0
Mar 27, 2019

Not the best company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Attractive salary package and comfortable working environment Guaranteed workload

Cons

Expects you to work 24/7 and always be ready for any urgent requests Growth/bonus in this company can be dependable on relationships with the higher management. Your work output may not be the number one factor to receive recognition. Too many fresh grads with little experience or zero idea about the company's workflow. Requires a lot of patience talking to people from cross departments to get jobs done.

avatar
Shopee Response
7y
Dear Colleague, Thanks for taking time to leave a feedback for us. To clarify, bonus and growth of every individual in Shopee is dependent on their work performance and not on their relationships in the higher management. As Shopee is a dynamic growing company, we hire many fresh grads to contribute to that growth and also provide new perspectives to improving our workflows. We hope that this will help clear things up. Nevertheless, we do understand your pain points. If you'd like to share more about your experience, please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "27 Mar 2019 Current Employee". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you again for alerting us to this. What you've brought up is important and please share with us more on this.
1.0
Mar 27, 2019

Upside-down

Recommend
CEO approval
Business Outlook

Pros

Amazing pantry and competitive salary

Cons

Working at Shopee was nightmare to me. It was one of the company that I was not hesitate to leave even, since training. People were just so toxic During training: 1) Snob and condescending trainers that love to use vulgarities and "sex" toys for examples and make us really uncomfortable 2) Condescending and always said "I'm going to ask questions that you don't even know what to answer 3) Childish-- lacks of professionalism, after we wrote reviews on the training sessions, trainers have the access to read it? 4) This explains why 5 people resigned during training When on the floor 1) We didnt even have on-boarding session, how to access HRIS, claim process etcs 2) No transparency in terms of salary, for public holiday you will get different rate. email HR, no replied. 3) Non-professional team manager Took (Enjoyed?) Lunch break more than an hour 4)Manager shouted just because he/she can shouted? 5) While operation almost died during campaign (short breaks were denied because of the workload was overwhelming) other levels were having fun. Operation team have to use their money for those who had break outside the "free meal time" and compensation, because you know, we are just slave. 6) Last minute force OT, even though clearly stated those who earn more than 3K cannot claim OT, and suddenly have to do OT.

avatar
Shopee Response
7y
Dear Former Operations Associate, Thank you for taking time to write your feedback to us. What you've brought up is a serious matter and we would like to make it clear that such behavior is not allowed here in Shopee. We would like to understand your pain points, and hopefully open an investigation with regards to what you have mentioned. Please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "27 Mar 2019, Former Operations Associate". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you and we wish you all the best.
Viewing 8188 - 8190 of 8,291 Reviews

Glassdoor has 13,212 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.