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      Shopee

      Engaged Employer

      Shopee reviews

      3.7

      69% would recommend to a friend

      (8,289 total reviews)
      avatar

      Chris Feng

      62% approve of CEO

      62% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      Shopee has an employee rating of 3.7 out of 5 stars, based on 8,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Dec 20, 2018

      Not recommended

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are awesome , crazy happy and caring. Free snacks

      Cons

      -no medical card and does not allow to take annual leave if under probation -any issues need to take unpaid leave however your probation will be extended -egoistic supervisors and very judgemental -ridiculous SLA -need to answer dozens of call while replying emails at the same time and can’t go back if the assigned emails is still in the bucket. -force overtime if there’s backlog emails in the bucket -if you’re late by few mins need to replace one hour -not transparent when it comes to overtime claims , medical claims

      avatar
      Shopee Response
      7y
      Dear former Customer Service Associate Apologies in the delay in response. We truly appreciate you taking the time to give us feedback, and can only imagine how frustrating the interactions with our supervisors are for you. What you've brought up is a serious matter and we would like to make it clear that such behavior is not allowed here in Shopee. Shall we work together to solve this problem? If you'd like to share more about your experience, please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "20 Dec 2018, Former Employee, Customer Service". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you again for alerting us to this. What you've brought up is important and please share with us more on this.
      5.0
      Dec 19, 2018

      I have been working at Shopee half year

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment, breakfast lunch and dinner provided, Shopee Fit, annual leave,

      Cons

      Unclear career path, not really good salary esp if you're fresh graduate

      5.0
      Dec 19, 2018

      A great place to start a career

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are by far the best thing about Shopee. They know what they're doing and the culture allows us to be creative.

      Cons

      Long hours especially on campaign days, but those are well compensated.

      Viewing 8218 - 8220 of 8,289 Reviews
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      ReviewsShopee reviews

      Glassdoor has 13,201 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.