SimplePractice reviews

4.7

87% would recommend to a friend

(83 total reviews)

Jonathan Seltzer

100% approve of CEO

87% positive business outlook

SimplePractice has an employee rating of 4.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SimplePractice employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

83 reviews
4.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote, Flexible, supportive management, clear expectations.

Cons

Current change in structure and turnover.

avatar
SimplePractice Response
1y
Thank you for sharing your experience with us. We are so glad that you feel supported and that expectations are clear. We know that this is a great foundation for a psychologically safe environment. We went through a fair amount of change during the first six months of 2024 but we hope you are seeing people and processes settling in as we enter Q4. We are very proud of the way our team has handled our growth as an independent company. If you have specific feedback or ideas to share on how we can improve our "change muscle", please share that feedback with your managers or our People & Culture team.
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Fancy office, nice employee swag, cute dogs (when dogs were still allowed).

Cons

Cut employee benefits drastically as part of an “organizational alignment” following EngageSmart acquisition while simultaneously touting employee wellness on social media and in marketing materials. Disabled employees needing FMLA leave received 30% less in benefits in 2022 than in previous years. I took leave due to a documented medical condition in 2020 and received 40% of salary through company SDI while on leave with the remaining 60% covered by state disability insurance. In 2022 I took leave again and received 10% of salary from company SDI with the same 60% state disability insurance. Employees were not clearly notified of the reduction in benefits when the “organizational alignment” occurred. Founding leadership cashed out and moved on to better things. The stock options in the company that I received as part of my compensation package were returned to the company after I waited too long to exercise them after my voluntary departure. This was my mistake - I missed the deadline to exercise by minutes. The total value of the options exceeded $25k at the time. HR and Legal were unwilling to budge or grant a grace period to exercise these options following my exit for “tax reasons” that they were unable or unwilling to explain, despite my 4 years of loyal service and documented high performance in a highly customer-facing role. Because I’d already signed my offboarding paperwork, I had no recourse. The company simply took back the stock options that I had rightfully earned, leaving me with nothing. Performative virtue signaling around employee wellbeing and being a “great place to work,” but prioritizes creating value for shareholders over maintaining employee benefits or considering employee development. Product iteration and development moves at a glacial pace due to bureaucracy in Product and Engineering. The entire Marketing team has turned over multiple times in the last 1-2 years, including C-suite and executive level staff. No codified commitment to DEIB during my tenure. This experience is fully documented via email and 100% factually correct to the best of my ability. “Good vibes,” ugly reality.

3.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance and the people make working here such a pleasure.

Cons

Compensation is not competitive and yearly performance reviews left people feeling a bit perplexed.

Viewing 34 - 36 of 83 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.