SimplePractice reviews

4.7

87% would recommend to a friend

(83 total reviews)

Jonathan Seltzer

100% approve of CEO

87% positive business outlook

SimplePractice has an employee rating of 4.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SimplePractice employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

83 reviews
4.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

No shortage of revenue and growth, theoretically lots of money to go around.

Cons

You need to play the game. Many many instances of hypocrisy (company value deck vs actual actions). Often there are "brilliant jerks" who steamroll over others' opinions and they are rewarded the most, creating a toxic hierarchy. If you don't fight for what you want you will not be rewarded. Greed.

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SimplePractice Response
2y
Thank you for taking the time to leave a review. SimplePractice team members are known for loving what we do—and who we do it for—so it’s rewarding to watch that translate into growth. As we work toward accomplishing our mission as one team, we are all responsible for nurturing a culture that empowers us all to rise to our fullest potential. We have a collective duty to actively work to embody our values in every interaction. That said, we recognize it can be frustrating, and often tricky, to navigate instances when a team member's behavior does not align with our values. As a current employee, we encourage you to reach out to your manager or HR business partner. We'd love to figure out the best way to turn this into an opportunity for growth, learning, and hopefully, connection.
5.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Fair comp - Lots of room for internal growth

Cons

- Constant change and too fast growth. Need more employee appreciation

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SimplePractice Response
2y
Thank you for taking the time to leave a review. We're glad to hear you had a positive experience, felt compensated fairly, and were able to grow your career during your time here. Many of our team members echo your same sentiment—working at SimplePractice is fulfilling. We have the best customers, and solving their challenges is work worth doing. We also appreciate your feedback on what could have gone better for you. Change can be difficult to both manage and experience. As we add new groups and people to our team, we are evolving our operations and streamlining processes to help us better meet the needs of our growing company. We are thankful for the feedback we receive from our current and former team members, which directly inspire many of the improvements we've made. We hear you about the need for more employee appreciation. We agree! Assessing our current approach to and exploring new ways to recognize our team members is a central goal for our People & Culture group. Thanks again for sharing your experience with us. Good luck in the next stage of your career.
1.0
Jun 18, 2023

Not people-first

Recommend
CEO approval
Business Outlook

Pros

Individual contributors were collaborative and creative.

Cons

As long as you’re making your manager or leadership look good, you’ll be fine. But the second you need help or have an idea, you get a target on your back. There was also a lack of understanding of the customer despite customer interviews, teams were out of touch with the needs of the customer. Additionally, the same work got repeated over and over again because of lack of respect for those carrying out the original projects.

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SimplePractice Response
3y
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience working with your peers while you were here. However, we're sorry to hear that you didn't have a more positive experience working with your manager and leadership. Our values are to create a supportive environment where we can bring our authentic selves, check our egos at the door, and work collaboratively, all in service of our customers. We understand the importance of innovation and diverse thoughts in driving our business forward. That said, it sounds like we may have fallen short in your experience. If team members are ever feeling a contradiction between our stated values and their personal experience at SimplePractice, we welcome and encourage them to share feedback directly with their manager or lead, or through various other channels, depending on the one that they're most comfortable with. We acknowledge there's always room for improvement and are actively addressing areas of concern, particularly in maintaining a strong connection with our customers' needs and ensuring that every team member's contributions are respected and valued. We appreciate you sharing your experience and wish you the best of luck on your career.
Viewing 40 - 42 of 83 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.