SimplePractice reviews

4.7

87% would recommend to a friend

(83 total reviews)

Jonathan Seltzer

100% approve of CEO

87% positive business outlook

SimplePractice has an employee rating of 4.7 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SimplePractice employee rating is 22% above average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

83 reviews
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

There was a time -2019-2020 - when the company was great to work for and it really felt like you were helping mental health professionals help clients and make the world a better place. In addition, the “front line” workers are amazing people and extremely hard workers. I learned so much by working alongside them.

Cons

Everything is a lie. They will tell you to provide feedback, but hold it against you. In fact, I know that “anonymous” hr visits and eNPS surveys are not really anonymous and are used by the company to weed out detractors. They prefer restructure after restructure and expect everyone to be cool with double or six times the work with no pay bump or title change. They keep things secret and lie to staff and customers about cost changes, acquisitions and outsourcing, while claiming they are looking “to build customer trust” and claiming that “trust” is a huge cultural value they support. I am actually surprised that only with the recent massive layoffs is the truth coming out finally. AMAs with leadership are for show and just to say they have them. The message and action items never change: they are always- just definitely looking into the complex situation, to make sure to accommodate all parties…. For 6 years…

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SimplePractice Response
8mo
Thank you for your candid review. We genuinely care about team member feedback and continuously take action on it. We have channels for anonymous, non-anonymous, and confidential feedback. We are sorry your experience didn’t align with that. Thank you for spending 5 years of your career with us. Good luck in your next chapter.
1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay and Benefits, Unlimited PTO

Cons

Management belittles your work, constantly putting down employees. No Morale. I went to HR in Confidence to report this behavior, they went to the manager and told them what I said, 2 weeks later I was fired.

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SimplePractice Response
8mo
Thank you for taking the time to provide candid feedback. We are glad that you viewed our compensation package, benefits, and time-off policies as pros during your tenure. Although we are not familiar with the particular circumstances of your exit, we are regretful it was not more positive. We wish you the best of luck in your next chapter.
5.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and great grow opportunities

Cons

Very specific field and a lot of technical knowledge

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SimplePractice Response
9mo
We’re glad you’re having a great experience with our culture and career opportunities. As with most organizations, it can take several months to learn a new role and industry, and even then, there's always more to learn. Your team is here to support you as you continue to grow and build your knowledge base.
Viewing 13 - 15 of 83 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.