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      Slack

      Part of Salesforce

      Engaged Employer

      Slack reviews

      3.9

      77% would recommend to a friend

      (1,096 total reviews)
      avatar

      Stewart Butterfield

      88% approve of CEO

      70% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Career opportunities

      3.4

      Senior management

      Slack has an employee rating of 3.9 out of 5 stars, based on 1,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Aug 24, 2020

      Virtual Onboarding at a Place Built for Virtual Onboarding

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I interviewed at Slack at the very beginning of press about Covid-19 here in the states -- my plans for in-person interviews quickly shifted to virtual and from an external candidate POV, it was shockingly smooth. The team was just as inviting as I imagine they would have been in person, and I feel I got to know my interviewers well throughout the thoughtful, in-depth interview process. I got the job (yay!) and then was, of course, onboarded virtually. The dedicated team of program coordinators and enablement specialists embodied everything I had heard about Slack: they were all inclusive, flexible, warm, welcoming, empathetic, etc.! It seemed that everyone truly cared about my development here (not just my core team, but also hiring teams I supported, folks I onboarded with, and stakeholders across the org). Slack is, as most know, amazing as a platform: being new and having this wealth of searchable information, with bots, reminders, everything you need to ramp up quickly. So, I won't ramble on about that. But I will say, I am genuinely so thrilled to be here at Slack. I believe in the power of our platform, believe we have amazing growth ahead, and feel really fortunate to get to work with this lean team of smart, humble, hardworking recruiters and business partners day in and day out. Even though I've never met my coworkers in real life, I've found my niche here and have appreciated how quickly the team welcomed me into the fold.

      Cons

      Virtual onboarding, wherever you go, is hard. While the meetings were necessary for me to get to know everyone, the first few weeks were overwhelming and meeting-heavy. There was a lot to learn, and while it's amazing to have this bank of searchable information, it takes some getting used to -- there's a little learning curve to use Slack to its full potential.

      5.0
      Aug 24, 2020

      Slack has your back

      Account executive, mid-market
      Recommend
      CEO approval
      Business Outlook

      Pros

      The overarching theme that comes to mind when people ask me how I feel about working for Slack is that the company is crazy employee-centric and I legitimately feel like they "have my back". They've demonstrated this in some of the following ways: -Generous comp plan -Most extensive and generous benefits of any tech company I've ever worked for. All healthcare premiums paid for, $1500 contribution to HSA, 401(k) with Vanguard funds and a match (although a higher match wouldn't hurt ;) ), 12 weeks of paternity leave paid on your OTE, cell phone and internet reimbursement, $100/mont wellness reimbursement etc.) Legitimately world-class -As the times shift, Slack shifts to make sure it's employees are happy and healthy. Example: with everyone working remote, company leadership decided to give the entire company an extra Friday off every single month for the rest of the year. They announced this in April, so not only was this an additional ~9 days of PTO, but it's a designated day for the whole company to take the day off, essentially incentivizing us all to actually take the day off- pretty remarkable -CEO is not afraid to show his human side and it's amazing to see his candor and passion -Team is full of fantastic Sales professionals with little to no ego (especially for a Sales team) -You get to sell a product that fundamentally changes how teams work and collaborate, with customers across the entire business using the product daily for multiple hours. That's pretty unheard of in SaaS -SE and CS support are fantastic. I've had mixed results at prior SaaS companies, but Slack hires people from Consulting and highly technical backgrounds to fill their SE and CS roles, and it pays off. -Not a cut-throat environment at all- truly collaborative and very much a team selling environment. Every company I've worked at preaches this, but Slack is a shining example of it -In general, a very low pressure environment where Leadership treats you like an adult and trusts you to run your book of business the way you see best. Love the autonomy and trust.

      Cons

      -Sales team is relatively new to the business- has only been around ~2 years, so doesn't have a lot of processes or tools in place that you might expect a company as well-known as Slack to have (for example, AEs aren't provided with any sort of VOIP or calling software- have to dial from your cell). -Competition against MS is real- long-term, I think Slack will take-off like a rocketship, but there are definitely competitive headwinds, especially with the economy down and MS giving Teams away for free -Because Slack can truly be used for 1000s of use cases and by any line of business at a company, finding one ubiquitous value prop can be a struggle when people ask, what does it do? It's a blessing and a curse -The culture is solid, but it does seem like sometimes it's hard to be completely honest when things suck or a process isn't working, as optimism is heavily rewarded at Slack. In general, I love an optimistic outlook, but you also want to create a safe space for employees to be brutally honest about the problems they see in their team, the product, strategic approach etc. This isn't a Slack-exclusive problem, but it does seem like if leadership led the way showing that voicing concerns and being real about when there are problems and that people should be rewarded for this kind of feedback rather than seen as "not being a team player" would go a long way. -401 (k) match is capped at $4k right now- would be awesome to see some sort of % match and this limit increased- but the rest of the benefits are top-notch :)

      4.0
      Aug 24, 2020

      Great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive co-workers, leadership listens to feedback, team-culture

      Cons

      too fast work paced, Things are more "urgent" than it needs to be because of Slack's message

      Viewing 751 - 753 of 1,096 Reviews
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      Glassdoor has 1,228 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.