Starbucks reviews

3.5

57% would recommend to a friend

(85,476 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food and drink perks

Cons

Toxic work environment with no HR help.

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Starbucks Response
3w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits kick in at 20 hrs/week and company provides 401k matching up to 5%. Opportunities to advance in the company. Free drinks and a food allowance. Good part time work for students or those looking for a second job.

Cons

Unrealistic performance expectations and inconsistent staffing leading to people being spread thin at times. Easy to burn out in a highly customer-facing role. Barista positions advertised as full time max out at ~34 hrs/week if you're unwilling to work doubles or 6-7 day weeks.

Viewing 385 - 387 of 85,476 Reviews

Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.