Starbucks reviews

3.5

57% would recommend to a friend

(85,476 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
May 31, 2026

Flexible but under-staffed.

Recommend
CEO approval
Business Outlook

Pros

Flexible with your schedule. Nice benefits and perks

Cons

Always under-staffed and very busy

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Starbucks Response
4w
Thank you for providing feedback. We appreciate your insights and are sorry to hear about your experience. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this isn’t the case in your store, we encourage you to reach out to management. You may also connect with the Partner Contact Center for additional support.
2.0
May 31, 2026

…..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits at the company

Cons

Changed a lot over the years

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Starbucks Response
4w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good benefits and salary - Nice coworkers

Cons

- Mandated AI usage (they literally track developers usage and get mad at you if you aren't constantly using it to write all your code) - Leadership is out of touch - Constant layoffs - Relies too heavily on expensive consulting companies - No loyalty to employees - Slowness and inefficiency is praised - Tons of meetings. TONS of constant company wide all hands meetings

Viewing 397 - 399 of 85,476 Reviews

Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.