Starbucks reviews

3.5

57% would recommend to a friend

(85,531 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Jan 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Wide range of scheduling hours. You can start work at 4 am and be done by noon. Great stock benefits. Health benefits. You earn a hour base + tips. Very strong training program, great education about all details of coffee. Cute green apron. Easy to get hired. Fun to fill in at other stores. I enjoyed the "Just Say Yes" policy. It's an enjoyable aspect to just simply give the customer what they want. Management backs the "Just Say Yes" policy. It's easier and faster to just say yes than to waste time arguing, and then the customer is happy again.

Cons

Very intense and stressful. From store to store it is hit or miss, sometimes you get a great group of co-workers sometimes you get a bunch of lazy slackers. When you have weak links in the chain the entire shift goes down in flames. I hear managers don't get paid that much. The best shifts are in the morning, the night shifts are just a bunch of cleaning. Some managers don't enforce or encourage perfect hand crafted beverages, they just want it done fast instead of correct.

4.0
Jan 24, 2011

Extremely fast pace work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medical insurance is really inexpensive but very good. Free coffee and great flexible hours. Room for growth within the company. Great school job!

Cons

Retail equals low pay. Many times your days off are not back to back. May have to work some holidays.

Viewing 84733 - 84735 of 85,531 Reviews

Glassdoor has 91,254 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.