Starbucks reviews

3.5

57% would recommend to a friend

(85,526 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
4.0
Jan 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The perks and tips help supplement the pay.

Cons

More store managers need to be promoted from within

3.0
Jan 2, 2011
Recommend
CEO approval
Business Outlook

Pros

free coffee, good people to work with, benefits for part time employees, flexible hours, you get to know customers, tip money is decent

Cons

rude customers, there is a high turnover rate, so it is frustrating to work with new people all of the time, LOW pay, repetitive job, if you have bad co-workers or a moody manager, it can be terrible

4.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits, vacation, free stock, mgmt pay is good considering mgrs work about 40-45 hours a week which allows for work/life balance. Development and feedback are a focus so that expectations are always increasing. Customers are nice a majority of the time and you actually have some nice regulars.

Cons

Working with food and often participating in some dirty work/cleaning that is essential to store cleanliness. Very high Maintenance customers that occationally unleash undeserved verbal assault and throw tantrums. As a manager, Barista and Shift Supervisors do not get paid sufficiently for the demands placed upon them.

Viewing 84754 - 84756 of 85,526 Reviews

Glassdoor has 91,248 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.