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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,491 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      3.0
      Aug 31, 2010

      Not bad

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      1 lb of free coffee a week, 30% discount, friendly coworkers, great customers, flexible schedule, benefits are not too bad (could be slightly better)

      Cons

      Advancement - If you want to move up you have to nag them. They are not good at telling you what you have to do next to get where you are going. Promotions - I don't feel they put the "best" person in places of authority. It seems to be based on how friendly the management team is with you wants to be moved up.

      3.0
      Aug 31, 2010

      Sbux and the low ceiling

      Production designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very diverse company, some excellent co-workers, and some not so good trade school grads. The refocusing effort appears to be improving things gradually.

      Cons

      Diificult to work your way up the ladder here. It almost feels like the company tries to hire its stars instead of grooming them from within. Stock price is the grail.

      4.0
      Aug 29, 2010

      Fantastic place to work until you consider the opportunity cost

      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young and intelligent workforce comprised of people who genuinely like the company and the brand. The focus on doing what is right for the customers is deeply ingrained within the corporate culture, as is doing what is best for employees. The work/life balance is great - the complete opposite of somewhere like Amazon

      Cons

      Although the organization is relatively flat, many decisions come from the very top. The culture promotes gut over logic or facts as a basis for decision-making, which is a reflection of the poor data management systems within the company. Hard data is hard to come by, and the company operates without great visibility around what is going on in the field. The pay is terrible. No buts about it. At least once per day, I think to myself, "I'm happy with my job, but I'm really bitter about the compensation package." Also, the amount of vacation we receive is a joke. For an experienced employee to come in and have only 2 weeks of vacation is ridiculous.

      Viewing 84829 - 84831 of 85,491 Reviews
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      Glassdoor has 91,210 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.