Starbucks reviews

3.5

57% would recommend to a friend

(85,489 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Aug 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Really great benefits and flexible schedule- especially for full-time student

Cons

Long hours on your feet- can be choas and spur-of-the-moment shifts when needed.

3.0
Aug 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits and free 1lb. of coffee weekly and and the 30% discount is great when they mark down merchandise. Also, you get the opportunity to network with some great customers.

Cons

Yes, some customers can be very snooty, but I understand why customers go to Starbucks...its their time to have a beverage customized exactly to their specs, and this is the one time of their work day to be the boss and show off to their friends and dates that . And at the price of a top shelf cocktail, the customer pays a premium for espresso drinks. Most baristas don't get that, so their easily offended by some of the customers.

1.0
Aug 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Free pound of coffee each week. Free drinks while on the job. Most other baristas are fun and nice to work with.

Cons

Management only cares about sales and making sure they pass the company standard testing. The early hours and incessant level of hard work you're required to do does not match the minimum wage. Most of the shift supervisors are annoying and only care about covering their own asses.

Viewing 84838 - 84840 of 85,489 Reviews

Glassdoor has 91,206 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.