Starbucks reviews

3.5

56% would recommend to a friend

(85,429 total reviews)
avatar

Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

compensation and benefits were great, overtime after 40 hours a week, flexible schedule, chance to work in a high paced environment

Cons

company undergoing massive philosophical change, profits more important than customer service, promotional results more important than overall results, little chance to improve performance

4.0
May 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, good team, nice enviroment

Cons

low pay, food service, changing schedules

3.0
May 9, 2010

For a season

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starbucks offers great benefits, especially for part-time partners. With an average of 20 hrs a week you qualify for medical/dental vision benefits. (I pay $30/paycheck for my coverage). They also offer 401k, stock etc. Free drinks while working and a free pound of coffee each week are nice perks. Generally Starbucks partners are quality people so the work environment is pretty positive. (Well, behind the counter at least. Can't say the same of our customers.)

Cons

My district specifically is incredibly understaffed, requiring long hours on the floor of being short staffed. Starbucks expects a lot out of their partners but doesn't always make it worth our while. They are currently asking for a 2 yr commitment, and talk about not hiring just "bodies" but good people... but they aren't really offering enough $ to get the quality of people they want. ESPECIALLY for shift supervisors. Incredibly overworked and underpaid. They basically do the the job of the manager (save scheduling) since the Assistant manager position was virtually eliminated at a pay rate only nominally above that of baristas. Starbucks culture has changed significantly in the last 5-7 years, shorting the partner and creating a dissatisfied and tired partner culture (which has lead to significant employee turnover).

Viewing 84913 - 84915 of 85,429 Reviews

Glassdoor has 91,145 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.