Starbucks reviews

3.5

57% would recommend to a friend

(85,467 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Sep 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Excellent benefits package. Enthusiastic, and it rubs off.

Cons

Pay may be competitive within the service industry. Lack of experience to be gained. Lack of possible promotions.

3.0
Sep 22, 2010

na

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, partners are usually fun, customers are usually awesome. it's not a hard job to learn--anyone can do it, really

Cons

management is clicky, partners are not treated equally. there is a recognition program/process in place but is not used. accountability is lacking at management level. management takes credit for partners hard work without giving due recognition.

5.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun place to work and I love the people I work with as well as most of the costumers. I have a great management team in the store. I feel like the store is well maintained, clean, and a comfortable place to be. I like making peoples day with just a little conversation, a smile and a cup of coffee.

Cons

Corporate is constantly changing things on us. Some people are treated better than others and favorites are played not based on work performance but how well they are liked. Training really needs to be longer and more structured. We make to many frappuccinos. Corporate need to know what it is like working in a store before they enforce things on us. Licensed stores don't keep up with our standards and we get to hear about it all the time.

Viewing 84943 - 84945 of 85,467 Reviews

Glassdoor has 91,185 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.