Starbucks is not a family owned business, it is a corporation and they want to make money. If that is a problem for you, don't even bother applying. You will be required to ask people's names and try and make connections with people. You will have to suggest a pastry or coffee or some merchandise with every order. You have to test all the coffees, BLACK. So if you aren't a coffee drinker, watch out, their coffee is strong without cream and sugar. Your tips aren't given to you on a shift by shift basis. All the tips are deposited every day and put into a weekly pot and then they are given to you based on how many hours you worked that week. For instance, if the tips totalled out to be $2.00/hr and you worked 20 hours that week, you would receive $40.00 that week for tips. Also, you are taxed on at least $.50 per hour for your tips on your paycheck.