Starbucks reviews

3.5

57% would recommend to a friend

(85,469 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

good benefits, free drinks while you work, getting to communicate to the public.

Cons

the mentality has changed from being a fun to a hard sales driven atmosphere where people are scared for their jobs all the time. As manager you are on the floor as a barista for 36hrs a week. poor pay.

3.0
Sep 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Great customers Friendly regulars Tips on top of hourly rate Flexible-ish scheduling Easy to learn job and very structured recipes Free lb of coffee or box of tea each week Satisfying making drinks for people Lots of customer service experience Good health/stock/401k/retirement benefits Fast-paced work environment Young/hip and/or sophisticated community

Cons

BAD Customers Long, neverending lines Worked like a mule Underpaid for the quality, professionalism and work expected of us Tips can be really low or really high sometimes, depending on the store, area, and customers More physical than you would imagine Long shifts drain you very quickly On your feet the entire time you're there Very limited/strict breaks Shift Supervisors are just barely a step above you and can take advantage of their authority easily Don't always get breaks that are scheduled They cut labor a lot which takes away from your scheduled hours Repeated Action Injury risks Schedules and hours can be very harsh

3.0
Sep 11, 2010

Starbucks

Recommend
CEO approval
Business Outlook

Pros

It was great to get free coffee and the discount was pretty nice. for the most part, my coworkers we're really fun to be around

Cons

hard physically and emotionally, to have to have "happy face" all the time to customers who are extremely rude. early early mornings, and late nights.

Viewing 84955 - 84957 of 85,469 Reviews

Glassdoor has 91,187 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.