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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,357 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Dec 10, 2009

      It's only coffee, right?

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are outoing and friendly - you are just selling coffee, not world peace. The company founders seem to be very involved and pointing the company in the right direction.

      Cons

      This is a personality, not performance culture. I consider myself to be a stellar, hard working empoloyee and found very little reward here becuase management had a difficult time with my management style. I have thrived at the less collaborative, more performance oriented MSFT.

      2.0
      Dec 8, 2009

      Starbucks is a stressfull place to work, you get rushes and we do not have the partners to cover it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts, decent benefits, good retirement and well respected company. I think it is a good job within the food industry.

      Cons

      Stressfull, coporate always wants more. rediculous Qasa standards with not enough partners to achieve these lofty standards. Numbers they are looking for are unreasonable like 200% to target Via request and a 95% qasa score.

      4.0
      Dec 8, 2009

      Great benefits for part-timers

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work culture is highly positive. Both managers and coworkers at my store provide an environment where you're not berated/publicly humiliated for mistakes you make when you're learning the ropes. Instead, constructive criticism is abundant, and so is constructive praise. You get medical and dental benefits for working an average of 20 hrs/week, eligible starting after 3 months of hire. Free drinks on shift, and mega-discounts even when you're not working! Another major pro: 1 lb coffee beans per week, no charge. Great for coffee-holics! Most customers, especially regulars, are extremely amicable.

      Cons

      The medical/dental benefits are great, but only if your supervisor schedules you for enough hours (20 hrs/week) to make the cut for getting the benefits. My store has an abundance of baristas, so getting hours is tough. Here they give the most hours to the best baristas, which is hard to be when you've just started and are just learning. Keep in mind too that this is a customer service job, with lots of face-time with customers. Some of them will be downright rude. You can't take it personally. It gets hectic during rush hours, which can be stressful, but as my manager says, "Keep in mind that IT'S JUST COFFEE."

      Viewing 84988 - 84990 of 85,357 Reviews
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      Glassdoor has 91,072 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.