Starbucks reviews

3.5

56% would recommend to a friend

(85,346 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Nov 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Lots of freebies... drinks, pastries, a pound of coffee per week Many locations to choose from, particularly in heavily populated areas

Cons

Depending on store, work culture can be very immature Transferring to a different store is very difficult Some store managers take forever to get simple things like referral bonuses processed Employee favoritism and a lot of workplace drama Best employees are routinely given unpleasant assignments (drive-thru, deep cleaning) while new or weak employees are given pleasant assignments (front register, light cleaning)

5.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Flexible schedules, fun working environment, health benefits and they help pay for school if you qualify. You also get tips!

Cons

Can be stressful at peak/rush times, especially with high-maintenance customers. Very corporate environment.

3.0
Nov 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (for the most part), quick advancement from entry level to supervisor if qualified, many managers are fun and relaxed, great work for students.

Cons

Poor communication from management, constant changes with very little explanation and notice. Very poor recognition for superior work and leadership. job duties and expectations are constantly increased while raises (3% max) are held back for any "weakness", however slight. Typical corporate structure and environment.

Viewing 84994 - 84996 of 85,346 Reviews

Glassdoor has 91,060 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.