Starbucks reviews

3.5

56% would recommend to a friend

(85,311 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Sep 24, 2009
Recommend
CEO approval
Business Outlook

Pros

good environment, can be hectic during busy hours but that is to be expected. management and coworkers generally not too stringent

Cons

will get some picky customers with seemingly ridiculous demands, have had to remake drinks up to three times on several occasions

3.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

the smell of the coffee and the knowledge of how to make some really great coffee drinks are the best.

Cons

Some of the customers are just awful. So rude and then of course there are a lot of people who dont speak up enough to actually understand.

2.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Nice discount, loved some of the people I worked with, a fun place to work a lot of the time

Cons

The management was awful. They definitely played favorites especially when granting people time off and when someone wasn't, it was very difficult to make yourself heard. People would not show up to work without even calling in, but were given warnings. When other people called in to say they couldn't come in, they were threatened with termination.

Viewing 85051 - 85053 of 85,311 Reviews

Glassdoor has 91,022 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.