Starbucks reviews

3.5

56% would recommend to a friend

(85,247 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jan 31, 2009
Recommend
CEO approval
Business Outlook

Pros

I appreciate the company's dedication to integrity. The benefits are also very good. I think Starbucks calls employees with a generally happy personality and this helps to create a pleasant work environment. I have been able to balance work and personal life very well in this position. It can be a very fun job.

Cons

Recently, the morale has been a lot lower due to the reduction of hours, and decreasing sales. It feels like Starbucks has been putting the needs of employees far below where they need to be in this economic crisis. I am in a remote market and am not able to move up because of cut-backs.

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Health benefits for part-time work. Company has really good ideals even if the daily reality falls short sometimes. They aspire to treat their employees well, even if they never achieve the utopian employer-employee they strive for. Perfect your social skills. Free junk food. Once you work at one Starbucks, you can get a part-time job in any town. Flirt with girls or guys. Relatively easy job. Young, fun, if sometimes immature coworkers. Perfect job for extroverts.

Cons

You may get fat off the drinks and food. It's a retail job so expect retail pay and retail respect. You feel a little nasty and dirty at the end of your shift. On the retail side, retail career advancement isn't so hot. After being a barista, you can move up to shift lead, assistant store manager, then manager. Each move is hard since there are too many who want the job and are capable of doing the job. People wait years to get an Assistant Store Manager job paying a little over 30k or Manager job paying a little over 40k-50 depending where you live. In that time, you could have just got an office job that pays more for less work. However, once you make it to manager, then career opportunities in the company really open up.

3.0
Jan 24, 2009
Recommend
CEO approval
Business Outlook

Pros

They give you good pay and the coffee there is good. Co workers are nice

Cons

The hours are long and you have to be in a coffee shop all day. You have to smile and talk to everyone!

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Glassdoor has 90,952 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.