Starbucks reviews

3.5

56% would recommend to a friend

(85,411 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Being part of a company that understands that innovation is the key.

Cons

Even though they claim that our digital strategy is our priority, we have no leadership, no priorities, we're losing people left and right with no budget to backfill...makes me wonder how the work will get done.

4.0
May 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Its a company where I feel welcome. I don't feel that its very 'corporate at all. I come here with a sense of belonging. Everyone is welcome and we all have our place to help out. The diversity and the overall attitude that everyone can contribute make this my special place to work. I can approach my supervisor and not feel threatened. I can have fun and be myself. I don't have to worry that someone will come at me for sharing my own personal ideas. I know that things I present are considered and not just blocked out. I am part of a bigger team.

Cons

Working for any major company can be tough because it's so big.

4.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Very generous benefits packages, even for part-time employees. Stock vesting programs, 401k, incredible medical and dental, and above all the college achievement plan. I've taken advantage of all of these, i'm about to graduate with a BS in criminology,a minor in justice studies and advanced data analytics with zero debt. If you advocate for yourself and take advantage of the programs offered by the company, it can have incredible payoffs. An outstanding 2-3.5 year job for grad students or undergrads that can handle 21-25 hours a week.

Cons

The work can be incredibly demanding, particularly in high volume environments, and the rate of attrition makes retaining competent staff difficult. The corporate structure relies on managers demanding very high output levels from partners, unless they're lazy or on the verge of leaving you'll be worked to the bone. I wouldn't recommend it to people looking for temporary work, there are better paying, less exhausting jobs and the appeal lies in the benefits programs, which don't really pay off until then end of your first full year. Experience varies wildly depending on the quality of the management, cultural settings nearby, and clientele. People can be horrible, and you're paid in part to tolerate that. You'll get screamed at, maybe have things thrown at you, and if have to clean up some very unsavory things, but that's par for the course in retail/service.

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Glassdoor has 91,127 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.