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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,366 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Jan 7, 2009

      The benefits are nice but the work is stressful. We need more people working.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started working there while in High School and Starbucks (especially my store) was very flexible with my hours. I ended up only working 15 hours, or so, during the school year. Its working out great for me and I'm still working there. The pay is good. Although you start at minimum wage ($8 where I live, was $7.70 when I started 1.5 years ago) you get a raise every 6 months. You get a bigger raise for better performance (your overall review 'score' falls into 1 of 3 categories, which dictate how much your raise is). Also you get benefits at 20 hours, ability to purchase stock (why we're called partners) and tips.

      Cons

      It's stressful. People want their coffee done in as little time as possible and most get angry when things slow down. Starbucks Upper management is cutting labor, which means we get less people for a certain amount of money we make than we did before. Before this happened we were already stretched thin, now its downright horrible. The 6 month reviews are narrow. Although they cover all aspects of your job, they are bunched together into categories which can hurt you in the end. Also each of the 8 categories can only be rated 3 ways

      2.0
      Dec 21, 2008

      Fun for a short while

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working as as Barista is easy and run work. There is not much you need to do to be qualified for this job, other than like coffee and have an outgoing personality. You get to be around coffee all day and taste test things. You receive a pound of free coffee every week or a package of tea. It gives you a chance to sample just about everything. Getting to know the customers is fun. The managers are usually decent enough to understand you and be flexible. You work with many students and younger people and thus the work environment is fun.

      Cons

      You are on your feet every day, all the time. When you work an 8 hour day, you are given one 10min break and one 30min break. It's not much of a break, but rather a chance to rest your feet for a little while or stuff your face with a quick bite to eat. Managers usually look down on workers because the turn over rate is so high and don't really expect you to stay long. As a result, people don't stay very long. Although the coffee machines have the ability to create fantastic coffee, the limited training that you receive makes it almost impossible to create the great coffee that you could.

      5.0
      Dec 7, 2008

      Great company to work for!

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are a great moral company trying to do good things for the world, they treat their employees very well and it is a fun enviornment to work in. There is a lot of opportunity to move up in the company and they are very excitied to promote you. They have a great process of choosing employees and managers and Howard Schultz does a great job leading Starbucks, he cares about us a lot and really knows what he is doing. We are excited to have him back and glad that he is willing to make some of the hard choices that he has done in order to better the company in the long run.

      Cons

      Due to its popularity it has become a big company and sometimes it feels like it is easy to lost in the midst of all the partners. And just like any other company it seems that once you get into the managers positions there is a lot of competition and I have seen a little bit of backstabbing. But in my opinion it is still better than most of the other companies out there, and i think it happens just because it has to not because they want it to. Even though they are a big company they have still treated us greatly.

      Viewing 85336 - 85338 of 85,366 Reviews
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      Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.