Starbucks reviews

3.5

56% would recommend to a friend

(85,385 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

They are a great moral company trying to do good things for the world, they treat their employees very well and it is a fun enviornment to work in. There is a lot of opportunity to move up in the company and they are very excitied to promote you. They have a great process of choosing employees and managers and Howard Schultz does a great job leading Starbucks, he cares about us a lot and really knows what he is doing. We are excited to have him back and glad that he is willing to make some of the hard choices that he has done in order to better the company in the long run.

Cons

Due to its popularity it has become a big company and sometimes it feels like it is easy to lost in the midst of all the partners. And just like any other company it seems that once you get into the managers positions there is a lot of competition and I have seen a little bit of backstabbing. But in my opinion it is still better than most of the other companies out there, and i think it happens just because it has to not because they want it to. Even though they are a big company they have still treated us greatly.

3.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason is the opportunity for advancement and the salary and the communication with people by serving coffee and other details. They have good medical, dental, and vision benefits as well as having a 401K benefits package that helps a lot of people.

Cons

Being overworked during the busy hours and receiving the same salary as those that do not work in the most stressful hours. Having to always greet customers for everything that they do.

4.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Great environment in most stores, fairly easy job, free coffee, solid benefits, good products, fast paced.

Cons

They hire outside of the company way too much and don't promote enough within, leading to people you trained being your bosses. The senior management team has pretty much all changed meaning all of the people that created the Starbucks culture are gone, besides Schultz and he has been consumed by wall street.

Viewing 85357 - 85359 of 85,385 Reviews

Glassdoor has 91,100 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.